1 - How do I get my item to the seller?

We come to you! We will come to you to take photos of the item's and either leave them with you or take them with us back to our facility if they need to be further photographed. Once the auction ends we will come back to you to pick up the items for shipment.

2 - What can I sell?

You can sell what ever you want as long as it is in good condition and is valued over $50, and legal to sell on eBay

  Clothing, Shoes, & Accessories
• Media (CDs, Books, DVDs, VHS tapes)
• Art, Antiques & Collectibles
• Cameras & Electronics
• Computers and Accessories
• Office Supplies & Equipment
• Industrial Supplies & Equipment
• Coins & Stamps
• House wares
• Jewellery & Watches
• Musical Instruments
• Sports Equipment & Memorabilia
• Vehicles, Parts, & Accessories
• Tickets & Timeshares 
• And much, much more!!!!

3 - How much will I get for my item?

You will always receive 70% of the final sale price.

4 - Who determines the opening bid price?
You and your Really Good Seller set the starting price for each auction.   Tip: Keep in mind that you want people to start the bidding. Probably one of the biggest drawbacks a seller can make is listing an item at too high an opening bid. This discourages potential bidders from tracking the auction or placing a bid and they move onto a similar item. You can however place a reserve price on your item so it can not be sold for less than what you are willing to sell it for.

5 - When do I pay the commission and fees?
We take our commission from the money the auction winner sends us. Your Really Good Seller will discuss with you the various ways to list your item and the costs involved. One of the great features of eBay is the fact that listing fees for items are generally very low,  although if you are not careful the listing fees can mount up. We share the cost of listing with you on a 50/50 basis and your RGS will collect your half upon agreement and signing up.

6 - How long does it take to list my items?
Please allow 1-3 days for market appraisal and negotiation with yourself (depending on number of items). After you and your RGS have determined starting price, please allow 2-3 days for items to appear on eBay.

7 - How long does the auction run?
Auctions run for 7 days from start to finish unless otherwise specified by seller. eBay offers a 3 day, 5 day and 10 day option. eBay charges extra for the 10 day option only.

8 - How and when are items shipped to buyer?
We use a variety of shipping and postage options that will be discussed with you. USPS, Mail, Parcel Post, FedEx, UPS, Royal Mail, and occasionally independent carrier. Your RGS will organise all this for you.

When: Item is not be shipped until buyer’s payment has been received and cleared by bank. After payment has cleared item is shipped within 24 hours. (Checks require 7-10 days to clear, credit card payments and money orders 1 day.) Most bidders pay instant cleared funds by PayPal, eBay’s own secured payment system.

9 - Who pays for shipping costs and boxing materials?
Buyer pays for shipping, insurance and delivery confirmation.                    The Really Good Seller is responsible for providing all packaging materials.

10  What if buyer receives the item damaged?
Your RGS uses extreme care in packaging your item so that it is received by the buyer safely. However, should postal loss or damage occur during transit, Seller is paid for sale the same as a transaction of an undamaged item, since all items are shipped insured; the carrier is responsible for reimbursing the buyer for the full cost of the item. Your RGS handles the transaction (filing claim) with carrier to assist buyer in obtaining a refund.

11  When and how do I get paid?
When: 3 - 7 days after customer receives item (money back/feedback period). Delivery confirmation will show the date the buyer receives the item. If positive feedback is received (this is the case the majority of the time.) Payment to seller is made by check once per week (twice, depending on circumstances) and will be mailed to you or may be picked up.

12  What if my item doesn’t sell?
Because of the experience of our network and the personal handling of your item, the chances of your item not selling on eBay are unlikely although all depends on demand, starting bid and condition of item. In the event that the item doesn’t sell (no bids), there is no charge to you. Ebay offer a facility to re-list any unsold items once and do not charge the listing fees if the item sells. Your RGS will discuss the next steps with you at the time.

13  What if the high bidder doesn’t pay for my item?
With our system payment from buyer is required within 3 days from auction end. If high bidder does not pay within this time frame, item will be offered to the second highest bidder. The RGS commission fee is based on that selling price. Very few buyers do not pay on eBay because they realise that negative feedback will be left by sellers. Feedback is very important on eBay.

If there wasn’t a second bidder (or the second bidder declines) then the options for re-listing will be considered. Standard fees apply when item is sold after re-listing.

14  I still have questions.
Jot down any questions that you may have below. We want you to be comfortable before listing your items. Our eBay Expert is available to answer your queries info@reallygoodsellers.com   before, during and after your auctions.